Imperial Co-operative Association Ltd.
IMPERIAL CO-OP’S ACTION PLAN TO THE COVID-19 PANDEMIC
As of, Tuesday March 24, 2020 at 8:30 AM, we plan to maintain our regular hours of operation: 6 days a week, Monday to Saturday, 8:30 to 5:30 PM. However, to ensure the safety of our staff and community, the Imperial Co-op is implementing a few new protocols:
We will be offering delivery, curbside pick-up, or doorstep delivery service for anyone in Imperial and will also offer grocery delivery to Simpson for elderly, immunocompromised or mobility-compromised customers and customers who are in self-isolation. For those that are in self-isolation due to suspected exposure to Covid-19 or exhibiting flu-like symptoms, we ask that you please identify this situation and we will discuss delivery options.
TO REDUCE FOOT TRAFFIC AND ELIMINATE THE RISK IN OUR STORES WE ARE ASKING CUSTOMERS TO COMPLY WITH THE FOLLOWING:
1) Customers that require groceries or hardware will be required to phone in an order to 306-963-2144, text a list to 639-902-7010, or drop off a list at the front door. For Bulk fuel deliveries and any feed or agro supplies, please phone 306-963-2052.
2) The store staff will pick the order for the customer, ring it through the till and package it for pick up or delivery for groceries and small hardware orders. Larger hardware orders will be pick up only.
3) Payment options for delivery orders include: charging to an existing charge account (On Approved Credit), payment with a credit card over the phone, or payment by cheque or cash in a clear plastic bag at time of delivery.
4) Payment options for curbside pick-up orders will include: charging to an existing charge account (On Approved Credit), payment with a credit card over the phone, payment by cash or cheque at the time of pick up, OR if the customer wishes to pay by Debit or Credit Card, they will be allowed into the store to use the bankcard machine.